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Contact and Frequently Asked Questions

  • CD+G
    • CD+G is the standard format for Karaoke to play... · See more
  • Computers and software
    • Please note that computers and software are not part of the list of product and no technical support on computers and software is available.
  • Currency
    • Prices and order are in Canadian dollars (currency converter: CAD).
  • Deliveries
    • Options, deadlines and delivery costs are displayed in the shopping cart after entering a complete and valid address.
    • Details of the selected delivery option is send to your email.
    • For fast delivery at any time with a tracking number, we offer and recommend to select express option.
  • DVD
    • The disc play in any normal DVD Player. The lyrics will appear on screen... · See more
  • Facebook
    • Like our Logo Facebook to get the promotions and the latest informations.
  • French Karaoke
  • Gift Certificates - Gifts Ideas!
    • Gift Certificates are deductible on purchases and leases... · See more
  • International
    • Most of the products are available in over 66 coutries.
  • MP3+G
    • MP3+G, format for Karaoke on your PC · See more
  • News
    • Subscribe to our newsletters.
    • New product, update, drawing, latest information... · See more
  • Orders
    • All products available are listed online and all order must be made online.
    • Details of the product list and delivery terms are listed on the order form, a copy is send to your email address. Check the spam of your email box.
  • Payments
    • Online transaction are made on fully secure websites.

      Secured Shopping Cart

    • Credit card payment are available with Visa, MasterCard, Discover, Diners Club and Amex.

      MasterCard VISA American Express Diners Club International DISCOVER

    • Alternate payment options with Interac e-Transfer.

      Interac e-Transfer

  • Phone
    • 514 KARAOKE
  • Prices
    • All prices are in Canadian dollars. Use the converter to know the amount in your currency.
    • Price discount are displayed in the shopping cart after you add all the titles.
  • Return
    • We only sell quality products and through the years never sent a defective product.
    • Most of the products are tested before being shipped.
    • Before returning any product you most contact us, explain the problem and obtain a return authorisation number.
  • Specials and Deals
    • Link for used discs
    • More deals and news by liking the Facebook page.
  • Store is the website:
  • Testimonial

    "Thank you the parcel arrived yesterday. As for the questions yes we did get an email confirmation. We were impressed with how quickly the order was processed and delivered.
    Again thank you."
    R. Thibeau, British Columbia, CANADA

    Write a testimonial Read more testimonials

  • Versions
    • For the same song there is sometimes several versions of various manufacturers. Even though very similar versions are different. In case of doubt it is suggested to take them all.
  • Responses
    • If you have not received an answer to your previous request for a song, it is possible that the right holder's permission is not yet available.
    • Should also check the spam of your email box, maybe the answer is there?

Please check before writing, the answer to a question should be on the site.

Some good reasons to write:

  • To share your positive comments.
  • To write a testimonial and share your appreciation of our services
  • Make a special request for a song or a product not listed in the catalog
  • Asking for technical assistance concerning the use of the website
  • Report an error
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You have not received a response to your last request? Have you checked the spam of your email box?

The message should answer at least 2 questions:
What? When? Where? Why? How? Who?*

By asking free information and by using this Web site for free I authorize that my email address is added to the invaluable newsletters of www.officialshopping.com

Important information: Prices and order are in Canadian Dollars "CAD" (currency converter). Year and music style are an indication only. Picture, language, list of titles and spelling are as faithful as possible but could differed from the product. The songs offered are the highest quality available. These are professional re-creations and not renditions by the original artist.
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